Quality « Pardee Hospital

Archive for the ‘Quality’ Category

Daisy Award Winners

Monday, May 2nd, 2011

Congratulations to all the nurses who have won the Daisy Award over the past twelve months. This award is a great honor. Thank you for all that you give to your patients, their families, and above all to Pardee Hospital.

The nurses are from left to right:

Heather Funk November 2010 (2-West)

April M. June 2010 (PATHS)

Jane Nelson April 2010 (ICU)

Jill H. October 2010 (PATHS)

Wendy Bradley July 2010 (Pardee Women and Children’s Center)

Jeanette Burrell December 2010 (2-West)

Sherrin Nolle February 2011 (1-West)

Kristy Capps August 2010 (Elizabeth Reilly Breast Center)

Jean Rice March 2011 (Day Surgery)

Paula Oates September 2010 (Day Surgery)

Paula Walz May 2010 (2-West)

David Crist January 2011 (2-West)

Built by our community. Recognized by the nation.

Monday, April 25th, 2011

Pardee Hospital Annual Report is out: look for a copy in the Wednesday paper. Here is an electronic version.

“I can’t thank them enough.” :: Diabetes Clinic

Thursday, March 24th, 2011

We received the message below this morning. We are very proud of the work we do at Pardee and messages like this make all the difference, thanks Ed!

“I want to thank Pardee for establishing the Diabetes Clinic and Wellness Center. You may have saved my life. Miss Nina and Miss Nancy really care for and educate their patients, Miss Emily and others in the Wellness Center are the most competent and caring trainers that I have ever seen. I have been in other “gyms”. I can’t thank them enough. I only wish that diabetes education could be taken to folks before they develop symptoms. I work with the Hwy. Dept. and we have safety classes and I’m going to try to figure a way to bring the
“diabetes message” to our employees. I know several of Pardee’s retired doctors and they are fine people as well as doctors. Thank GOD for Pardee Hospital and its employees! I was born here and have lived here or 68 years and I do not take you for granted. We are very fortunate to have you.”
Sincerely,
Ed Ingle

Words of Thanks

Thursday, March 17th, 2011

The following letter was published in the Times-News today:

Dear Community: I entered Pardee Hospital for surgery on a Hiatal hernia. My stay was extended due to heart complications. I want to thank every doctor, nurse and supporting staff member at Pardee Hospital for their dedication, care, knowledge and professionalism. They saved my life.

I would also like to thank everyone for the support that was extended to my wife. Everyone was considerate and caring, and made sure that she was fully informed of my condition at all times.

I also wish to thank everyone that contributed to the establishment of the Pardee ICU, “The Caring Connection.” The creation of this program is a godsend to families with someone in the ICU. The family retreat quarters allows family members to stay overnight at the hospital while their family member is in crisis.

We are very lucky to have such an exceptional hospital with so many talented doctors, nurses and support staff in our area.

John and Bonnie Bittle

Pardee nurses receive certification in Medical-Surgical Nursing

Friday, March 4th, 2011

Congratulations to Christy Parkhill, RN, BSN, BC, and Susan Lyda, RN, BS BA, BC, who both received national certification in Medical-Surgical Nursing from the American Nurses Credentialing Center (ANCC).

Parkhill has been employed with Pardee for 18 years and works as a night shift nursing supervisor. Lyda has been employed with Pardee for 17 years and works as a weekend nursing supervisor.

The Medical-Surgical Nursing Certification indicates that a Registered Nurse is specialized in caring for patients with acute or chronic diseases, and for patients who require post-operative care. The American Nurses Credentialing Center is an internationally renowned credentialing organization that certifies nurses in specialty practice areas.

Pardee Urgent Care invests in state-of-the-art digital x-ray technology

Thursday, February 17th, 2011

Pardee Urgent Care has invested in state-of-the-art digital x-ray technology. This will help enhance the quality of patient care and provide diagnoses in the shortest amount of time possible.

The new system uses digital technology, rather than film, to capture patient x-ray images, providing many advantages for both patients and the facility. Studies have shown that digital x-rays, versus film x-rays, can provide better detection of illnesses and injuries. This is achieved by the ability to capture high-quality images that can be further enhanced through magnification, contrast adjustment and other digital tools that provide a more refined image for doctors to make their diagnosis.

In addition, the technology offers a number of other benefits like shorter wait times for patients as well as greatly reducing the number of times a patient may be called back for additional x-rays. The images will also be available for immediate viewing, so if further x-rays were necessary, it could be done during that same visit.

Pardee Urgent Care staffs a physician on-site at all times to assure that your minor emergencies are addressed with the highest quality of care. These physicians have the ability to diagnose patients’ medical urgencies promptly and refer to specialists if necessary. Appointments are not required to be seen at Pardee Urgent Care. Online appointment scheduling is also available for patients to make appointments in advance and after normal business hours.

“…never change this caring atmosphere.”

Monday, January 31st, 2011

These comments are from an email sent to us dated January 30th:

“January 30, 2011

Mr. Jerry Maier, President/CEO

Recently, I had the pleasure of being a patient in both your Urgent Care on Four Seasons Boulevard, Emergency Room, and the Outpatient lab. Quite frankly, it was the best hospital experience I have ever had. The people were professional, qualified, and friendly. Now, I would like to expand on each experience.

First the Urgent Care Center is very organized and efficient. I found it to be a very comfortable, and staffed by a very friendly staff. All concerned took the extra time to explain the treatment plan.

Second the Emergency Room, I can’t say enough about there excellent treatment of me. The doctor, who trained in Los Angles, the Registered Nurses, who were excellent, and the support staff were absolutely fabulous. My family couldn’t get over the fact that someone offered beverages while they were waiting.

Third, the Outpatient lab and admitting area is worth it’s weight in gold. I will never forget Vickie and Danielle. These two women are not only professional, but extremely friendly. Then the lab personal were able to find my veins, even though they are almost impossible to find. Hey found my veins with no pain which I appreciated very much.

I would like to finish with a huge thank you to your wonderful staff. I hope you realize how special a staff you have, and try to never change this caring atmosphere.

Thank You Very Much,

Edward T.”

“…thank all Pardee personnel…”

Monday, January 17th, 2011

“My wife, had day surgery at Pardee on Wednesday, January 12th. Due to problems after the surgery, she was then admitted to the hospital and assigned a room on 2-West. I would like to thank all Pardee personnel, both in Day Surgery and on 2-West, who participated in her care. We were extremely impressed with the quality of care she received and with the professionalism and caring attitude of all of the medical staff. This is especially true of the the nursing staff, who were, to a person, friendly, helpful, knowledgeable and caring. We were truly impressed with each and every one of them and with Pardee in general.”

Sincerely, R.

Flat Rock, NC

“My son raved about this ER doc…”

Friday, January 14th, 2011

We received this message today from a patient’s mother, good job Dr. McCarty!

“There is a message for a Gregory McCarty MD, located in the Emergency Department.

From: Michael’s Mom

Message: My son was in the ER this morning for an ear canal furuncle and was in miserable pain! Dr McCarty saw him within minutes, lanced the cyst and the relief was instantaneous! My son raved about this ER doc so, as his mom, I can’t thank you enough! Everything about Dr. McCarty was great, per Michael!”